Questions, answered.

BRAIDBAR currently delivers within Portugal. We will update the website when additional delivery areas become available.

The available delivery estimate is shown during checkout. Timing begins after your order is confirmed and may vary by destination within Portugal.

Each product page lists the available lengths, texture, lace or construction details and current price. The launch catalogue is temporary and will be refined as the final collection is confirmed.

Consider your everyday styling routine, desired volume and preferred finished length. If you are unsure, request a consultation and share the look you want to create.

Use the Book appointment page to send your preferred service, date, time and contact details. No payment is taken through the request form.

Every listed braiding price includes hair washing, drying, the hair products used during the appointment and the extensions required for the selected style.

Arrive on time and share any scalp sensitivities, colour preferences or changes to your chosen style in advance. Washing and drying are already included in your service.

Yes. Add the colour or blend you prefer in the booking notes. BRAIDBAR will confirm availability when your appointment request is reviewed.

Not yet. BRAIDBAR will contact you to confirm availability and the next steps before the appointment becomes final.

Yes. Select the option to bring your own wig on the booking form and include any relevant construction, lace or styling details in your notes.

Yes. Use the language selector to view the storefront in Portuguese or English, and choose your preferred language when requesting an appointment.

Eligibility depends on the item or service and its condition. Please review the policy shown at checkout or contact BRAIDBAR before returning hair or cancelling a confirmed appointment.

Contact BRAIDBAR with your name, order details and a short description of what you need. We will review the request and reply with the appropriate next step.